ljbdt Privacy Policy
Your personal information is completely safe with us — we protect your privacy using SSL encryption and strict data protection standards.
1. About This Policy
ljbdt ("we", "us", or "the platform") provides a safe and trusted online entertainment service for users in Bangladesh. This privacy policy ("policy") describes how we collect, use, store, and protect your personal information.
By using the ljbdt website and services, you are considered to have agreed to this policy. If you do not agree with any terms of this policy, please refrain from using our platform.
ljbdt treats your privacy with the highest respect. We never sell your personal information to third parties without your consent.
1.1 Who This Policy Applies To
This privacy policy applies to all individuals who use ljbdt's website, applications, and related services — both registered members and guests. This policy takes effect when you access our platform from Bangladesh.
1.2 Changes to This Policy
We may update this policy from time to time. For any significant changes, we will notify you by email or by posting a notice on the website. Continuing to use the service after a change to the policy means you have agreed to the new terms.
2. What Information We Collect
ljbdt collects certain personal information to provide you with a secure, personalized, and seamless service. We only collect information that is essential to operating the service.
Personal Identity Information
When you register an account, we collect the following information:
- Full name and date of birth (for age verification)
- Email address
- Preferred username and password (stored in encrypted form)
- National ID card or passport number (when identity verification is required)
- Residential address
Financial and Transaction Information
We store the following information to process deposits and withdrawals:
- Mobile banking number (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Date and time of deposits and withdrawals
- Transaction reference numbers
Note: Full payment card details are not stored on our servers.
Technical and Usage Information
Information collected automatically while you use the service:
- IP address and device type
- Browser type and version
- Operating system information
- Session duration and pages visited
- Data from cookies and similar tracking technologies
- Referral source and site navigation information
Communication Information
When you contact our customer support team, those conversations may be stored:
- Live chat messages
- Email correspondence
- Support request and resolution history
3. How We Use Your Information
Collected information is used only for the following legitimate purposes. We never process your information for unnecessary or unauthorized purposes.
3.1 Account Management and Service Delivery
We use your information to create and manage your account, process transactions, and provide you with uninterrupted service. This includes age verification (21+) and fraud prevention.
3.2 Security and Legal Compliance
We carry out KYC (Know Your Customer) processes to prevent money laundering and detect fraudulent activity. Identity verification information is used in this process.
3.3 Service Improvement and Personalization
We analyze anonymous statistics to improve your experience, present relevant promotional offers, and maintain service quality.
3.4 Communication and Support
Your contact information is used to send important account notifications, transaction confirmations, and promotional messages. You can unsubscribe from promotional emails at any time.
3.5 Responsible Gambling Support
By analyzing playing patterns, we can identify potentially risky behavior and, when needed, provide responsible gaming tools and support.
4. Sharing Information with Third Parties
ljbdt does not sell your personal information. However, information may be shared with certain third parties in the following limited circumstances:
Service Provider Partners
We work with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support. These partners receive only the information needed for their specific role and are bound by strict confidentiality agreements.
Legal Obligations
We may be required to disclose information under a court order, a lawful request from a law enforcement agency, or applicable legal provisions. In such situations, nothing beyond the required information will be disclosed.
Business Transfers
In the event of a merger, acquisition, or sale of assets involving ljbdt, user information may be transferred. We will notify you in advance of any such event, and the new entity will follow the same privacy standards.
We do not sell or rent your personal information to any advertising networks, data brokers, or unauthorized third parties.
5. Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve your browsing experience and to keep the platform functioning correctly.
5.1 Types of Cookies
Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and delivering core services. Without them, the website will not function correctly.
Functional Cookies
These store your preferences (such as language selection), settings, and personalization information to make your experience more convenient.
Analytical Cookies
These collect anonymous statistical data about user behavior to help improve service quality. This data does not identify any individual.
5.2 Cookie Controls
You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some services to not work correctly.
6. Data Protection Measures
ljbdt takes industry-standard technical and organizational measures to keep your information secure.
6.1 Technical Safeguards
- All data transfers are secured with SSL/TLS encryption
- Passwords are stored using industry-standard hashing algorithms
- Sensitive data is stored in encrypted databases
- Regular security audits and vulnerability assessments
- Firewall and intrusion detection systems
- Two-factor authentication available
6.2 Organizational Safeguards
- Only authorized staff can access personal information
- All staff are bound by strict confidentiality agreements
- Regular data protection training is provided
- A rapid response plan for data breaches is in place
However, 100% security on the internet cannot be guaranteed. Please use a strong password to protect your account and do not share your login details with third parties.
7. Data Retention and Your Rights
7.1 Data Retention Period
We retain your information only for as long as necessary:
- All information is retained while your account is active
- After an account is closed, some information may be kept for up to five years for legal and regulatory purposes
- Financial transaction records are retained in accordance with applicable financial regulations
- Promotional data is deleted after you unsubscribe from marketing communications
7.2 User Rights
You have the following rights over your information:
Right to Access
You have the right to know what information we hold about you and to receive a copy. Submit a request via live chat or email.
Right to Correction
You have the right to request that incorrect or incomplete information be corrected. This can be done through account settings or via support.
Right to Deletion
In certain circumstances, you have the right to request that your information be deleted. However, some information may need to be retained due to legal obligations.
Right to Object to Processing
You have the right to object to your information being processed for marketing purposes and to withdraw your consent at any time.
To exercise these rights, contact us at [email protected] or use our 24/7 live chat.
8. Protection of Minors
ljbdt strictly prohibits providing services to anyone under the age of 21. Our platform is for individuals aged 21 and above only.
We do not knowingly collect any information from individuals under the age of 21. Age verification is mandatory at the time of registration. If evidence is found that a minor has created an account, the account will be closed immediately and the associated information will be deleted.
9. International Data Transfers
ljbdt primarily serves the Bangladesh market. Due to technical infrastructure requirements, your information may be stored or processed on servers located in other countries.
In such cases, we ensure that the data protection standards are equivalent to or higher than those in this policy. Recipient parties are contractually bound to comply with our privacy standards.
Contact10. Contact Us
If you have any questions, concerns, or complaints about this privacy policy, please contact us through any of the following methods:
For any privacy-related matters: [email protected]
24/7 Live Chat
Use our live chat for immediate assistance — available in Bengali 24 hours a day.
We will try to resolve your request as quickly as possible. Privacy-related complaints are generally responded to within business days.
For more information, please read our Terms & Conditions and Responsible Gaming Policy.